Shipping policy

Free Shipping Requirements and Other Shipping Restrictions
Any order totaling $80 or more will be eligible for free standard ground shipping in the Lower 48 States. However, orders with excessive weight and/or size might be subject to an additional freight charge. This includes orders shipped to locations requiring air or water/ferry service for delivery, military bases, government buildings, schools, hospitals, corporate campuses, and other locations with limited access or security checkpoints. A signature upon delivery is mandatory and cannot be used to waive or alter any cancellation, delivery refusal, or undeliverable shipment stipulations of the website's terms and conditions. Furthermore, outboard products delivered by freight are only eligible for lift gate services from the freight company if explicitly stated and paid for during checkout. Free shipping includes either standard ground or freight, based on the product. Standard ground shipping delivers to a residential or commercial entry door, while standard freight shipping delivers to a given address, be it a driveway or street-side, but doesn't include delivery to an entry door or lift gate services. Lift gate service can be purchased at checkout.

Freight Damage/Parcel Damage
Any damage from shipping or freight should be communicated to FloridaOutboard within three days after the goods are received. The buyer is responsible for identifying and documenting any damage before signing the delivery receipt. Should the outboard be damaged, the purchaser must record this before acknowledging delivery. The customer must accept the delivery regardless of
any damage found. In case of any freight or shipping damage, all original packaging materials, including external packaging, internal Styrofoam, bubble wrap, and cardboard supports must be kept safe by the customer. If the product was damaged during shipping and the customer notified FloridaOutboard will promptly file a claim with the shipping company, and we will work with you to determine a satisfactory solution to correct the issue. However, FloridaOutboard is not responsible for any damage or loss outside of its control, and such instances won't be grounds
for canceling or refusing shipments.