Refund policy

Product Exchanges and Returns

Customers who shop at FloridaOutboard have the opportunity to return products within 30 days of receiving them, Outboards are not eligible for a return and should be brought in for warranty in case of arising issues. For a refund, the returned products must be in their original, unused condition. It's important for customers to understand that products which have been used, damaged, or altered after receipt will not qualify for a full refund.

Regarding our warranty policy, FloridaOutboard takes pride in offering comprehensive coverage for our products. All outboard motors are protected by a 5-year warranty. In the event of defects or operational issues, especially with our motors, we highly recommend that customers approach their nearest service dealers of Suzuki, Honda, or other top marine brands that we partner with. This approach is not only the easiest and most convenient, but also free of charge due to our strong warranties. By choosing to have their products serviced by brand-specific dealers, customers can take full advantage of our convenient and customer-friendly warranties.

This policy is designed to provide the best possible experience for our customers, ensuring both the high quality of our products and a hassle-free process for resolving any issues that may arise.

Product Warranties and Warranty Cure Procedure Every product sold by FloridaOutboard, whether through this website or elsewhere, comes with a manufacturer’s warranty, unless specified otherwise. The warranties for these products are exclusively provided by their respective manufacturers. Motors are covered by a 5-year warranty, and most electronics come with a 1 to 2 year warranty.